A20 Wireless Headset + Xbox One Setup Guide

This guide will provide you will all of the information you will need to setup your ASTRO A20 Wireless with your Xbox One.

From the box, remove:

1.0m Micro USB Cable

0.5m Micro USB

A20 Wireless Headset

Transmitter (Tx)

TOSLink Optical Cable


Before you begin make sure the console and A20 Wireless Headset are fully updated. To update the A20 Wireless Headset firmware:

Step 1: Connect the transmitter to a PC or MAC using the 1.0m Micro USB Cable included in the box.

Step 2: Connect the A20 Wireless Headset to the transmitter using the 0.5m Micro USB Cable. Be sure the amber LED charging light on the A20 Headset is on.

Step 3: Switch the transmitter to “PC.”

Step 4: Download and install the ASTRO Command Center.

Step 5: Launch the ACC software. If a software update is available you will be prompted to update your A20 Wireless Headset. Click on “Update” if the prompt is visible and follow the onscreen instructions to update your firmware. If no prompt is shown then you are running the latest firmware.

Step 6: Once your ASTRO A20 Wireless Headset has finished updating, switch the transmitter back to “Xbox”

Xbox Setup

Step 1: Plug TOSLink optical cable into the Xbox One optical port & plug the other end into the “Opt In” port on the transmitter. *Be sure to remove the clear plastic caps from the optical cable before inserting them into their respective devices.

Step 2: Plug USB Micro cable lead into the transmitter & the USB-A end into the Xbox One.

Step 3: Switch the Transmitter (Tx) to “Xbox.”

Step 4: Under Settings on your Xbox One, navigate to “Display & sound”, then to “Audio Output.”

Step 5: Under “Audio Output”, choose “Optical audio / Bitstream out.” Under “Headset audio,” select “Headset format / Stereo uncompressed.”

Step 6: The A20 Wireless Headset is able to deliver spatial audio via Dolby Atmos and Windows Sonic. In order to enable 3D spatial audio, navigate back to “Audio Output”, choose “Optical audio / Bitstream out.”

Step 7. Under “Optical audio/Bitstream out,” select either Windows Sonic for Headphones or Dolby Atmos for Headphones. 


Step 8: Be sure to enable the 3D spacial audio software to process your audio by clicking the “Using HDMI or optical audio headset” box after you select which 3D audio experience of your choosing. For additional information on 3D spatial audio, check out our blog here

That’s it! Your A20 Wireless Headset is ready to game! For any additional help, please reach out to our in-house CRT team. They’re around to help.

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